A good example of going the extra mile

Posted by Shoshana

· Sunday, May 8th, 2016

I am still processing my experience at the Colorado Creative Industries Summit, and instead, I would like to share a really good example of going the extra mile.

I have often commented that it is best to go the extra mile for your audience members and donors when the occasion calls for something extra. This morning I was watching CBS Sunday Morning, and they shared a story of a Starbucks’ employee going the extra mile. Please enjoy this video and share your thoughts. If you have gone the extra mile before, you can share your story with us as well!

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Cheers to happy and loyal audiences,
Shoshana

Shoshana Fanizza
Chief Audience Builder, ADS

Happy Mother’s Day! Enter code MOTHER25 at checkout and save 25% on my print books . This offer ends May 8th at midnight.

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Categories : Arts, Audience Development, Management

Tags : audience building, going the extra mile for customers, good customer service, happy and loyal audiences, impeccable customer service

Colleen Tucker

“As an individual fine artist, the Audience Development workshop helped me take a hard look at how to reach people and how to keep them engaged. Performing artists have a built in "paying audience" which may be obvious but for me I have to generate my patrons one at a time. Finding a way to interest people in my art is a full time job; I found helpful tools that I had not considered during the workshop.” —Colleen Tucker, Pastel artist

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